Social responsibility of Airlines

American Airline
AA have always believed that their responsibility to employees is to:
§• Provide competitive pay and benefits
§• Ensure a respectful and safe work environment
§• Embrace diversity and promote inclusiveness
§• Extend opportunities for career growth and development

AA customers’ needs can be simply expressed:
§• Be safe and secure
§• Arrive at destinations on schedule
§• Receive bags and cargo on schedule and in the expected condition
§• Interact along the way with competent, caring, and pleasant individuals

AA strive to make a positive contribution to the many communities we serve around the world by:
§• Connecting developing and mature markets
§• Providing high-quality employment opportunities
§• Protecting environmental resources
§• Supporting local and regional economies
§• Sharing our time, talent, and other resources with local non-profit organizations

{ http://www.aa.com/content/images/amrcorp/corpresponsibilityreport.pdf }